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Refund Policy

Refund Policy


Your order will be shipped out within 24 hours after the payment is completed or cleared.

Checking the Status of Your Order

Your order status will be available 24 hours after your order has been placed, by simply clicking on the "My Account" link at the top right corner of every page of our site. From there, you will be able to view information about your order.

After ship your item ,we will post the tracking number on our Forums, and e-mail you the tracking number so that you can track your package by our system

Please note:

We do not ship orders on Saturday or Sunday. Any order or email placed on Saturday, Sunday or a national holiday here will be shipped on the next business day.

Return / Exchange Policy

All items can be returned or exchanged within 30 days of the shippment date to against manufacturer defects.

we are not responsible for those items that are lost or damaged by the forwarder, but if an incident does occur we will do our best to remedy the situation and assist you.

We accept return/refund for defective item only, and under the following conditions:

1)Buyer is responsible for return shipping costs.

2)We will charge restocking fee: US$3.

3)All shipping and handling fee will not be refunded in any case.

Cancellation Policy

All cancellations must be notified by writing within 1-2 business days after order placed,othervise we will proceed your order like other orders.Use online help communication is preferred.

Re-stocking fee of cancellation GBP2.0 or US$3.0 per piece is requested. 

Refund Request

Customer can submit their request through email or online customer service.Refund Request limited to the defective item,wrong item and other condition it had to be refund.

Refund Time

Refund will be processed in 3 days after the refund request is admited.

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