We currently accept payment via Visa/TT.We are unable to accept pp and moneybookers at this time.Payment via credit card will provide the fastest delivery of your order.
All orders paid via credit card are subject to billing address verification. The address that you enter as your billing address must be same as the address which you receive your credit card statement. All orders for which the billing address does not match are subject to cancellation without prior notice.
Orders with a shipping address different from the stated billing address may require additional verification. To speed the verification process, please ensure that the shipping address for the order is listed as an alternate address with your credit card company. If the shipping address is not listed on your credit card as an alternate address, we reserve the right to require additional documentation or cancel your order.
We normally ship your order within 24 hours if it's in stock and it's not Saturday, Sunday, or a holiday.
We will send out your order by all shipping methods(Registered Airmail,USPS,DHL,UPS). If you need to get your orders fast, Please choose DHL as your shipping method.
We ship items worldwide!
Shipping method information is available below.
International shipments may be subject to import taxes and/or customs fees. These fees are the sole responsibility of the recipient. If a shipment is refused and returned, you will be responsible for any import taxes and/or return shipping costs. These fees are specific for the destination country therefore we do not know what the amount will be.We will try our best to avoid these fees for you.For example, we will declare a low value in the package and also mark it as a gift, usually you won't need to pay for the custom fee.But depends on the country policy,please be prepared to pay these fees when your package is delivered. If the package is refused or returned to us, all customs charges or fees will be charged to you.
Tracking number will send to you by email in 24 hours after your payment.
Including DHL,FEDEX and UPS, all are faster shipping and usually take 3-5 business days under normal circumstances, depending on the country. You can track your package using the DHL/FEDEX/UPS tracking number.
As you can see in our site, we provide free shipping for many items,We send these items by Chinapost. You can track your package using the airmail tracking number.
We ship to the following countries:
Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antarctica (Australian bases), Antigua and Barbuda, Argentina, Armenia, Aruba, Ascension, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Indian Ocean Territory, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo, Democratic Republic of the, Congo, Republic of the, Cook Islands, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Gaza Strip, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Iran, Ireland (Eire), Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Republic of, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Federated States of, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Netherlands, Netherlands Antilles, Nepal, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Korea, Northern Ireland, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Reunion, Romania, Russia, Rwanda, Saint Barthelemy, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin (French side), Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, Sudan, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States of America, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, U.S. Virgin Islands, Wallis and Futuna, West Bank, Yemen, Zambia, Zimbabwe.
We do not ship to any countries that are not on this list.
Arrangements for a return must be made within 15 days of the date you receive the item.
Returned items that are not defective will be charged a restocking fee (maximum $20.00), and shipping will not be refunded.
If you return a new item that has been opened and is not defective, we will use the price of an equivalent used item to determine the refund amount, and will charge the restocking fee mentioned above.
Outgoing and return shipping charges for any non-defective returns are the sole responsibility of the customer. If we are at fault, if you receive a broken item or incorrect item,we can refund.Alternatively,we will resend a new one and send it by DHL for free.
Please contact our support department for the returning address before sending anything to us. Please attach your order receipt or leave a note in the returning package to help us understand your purpose.
Our standard warranty covers the purchased component and does not include shipping, loss of use, loss of data, or any other incidental losses. Warranty length is listed on each product description page,if not, the warrenty is 3 months.Warranty is limited to component failure. If a working item is returned, it is subject to our standard restocking fee.
If you believe you have received a defective component, please test it thoroughly before contacting us for a returning address.
Gamekool is not responsible for any damage to your device due to improper installation.
If you have any questions, please contact us.
- Reduplicative orders: If you send two or more same orders at the same time by mistake, if we dont ship out them yet, we can refund you one or all of them as you quest.
- Incorrect orders: If you want to cancel your orders, as long as we don't ship them out yet, we can send you the refund.
- Pre-orders: If your order is a pre-order, before we send it out, we can send you full refund.
- Defective items: When you receive the item,please check your item carefully, if you find your items are defective, please contact us in the first time and send back the items. We will check it out when we receive the return package. If it is a defective item, we will send a new item for you and we also can provide the full refund if you want.
- Return orders: You want to cancel the order which we have sent out, please send it back when you receive it. We can send you part of the full money, because you need to pay for the shipping fee.
- For return packages, we can not send refund unless we have received your return package.
Please contact us if you have any questions.